1. Which type cooler is best for me, Gas or Electric? It depends on where you would use it most. The biggest factor is that gas coolers are not good to run indoors. If you are planning to use your cooler a lot indoors you will want an electric cooler.
2. What is the range of the coolers? Since the coolers are still in the manufacturing stage, we can only estimate. We think that the gas cooler will be able to go about 20-30 miles before refilling and the electric about the same in the 300 watt units.
3. How much are they? Go to the Sales Page.
4. How about parts? This is one of our biggest target areas for complete customer satisfaction and the biggest complaint from people who buy any old scooter from overseas. We will stock everything you could ever need for your cooler, all the time. See Parts.
5. How about a warranty issue? Although we are working to establish a  relationship with a National Service chain for local service, we will always have our service facilities open in Houston for quick turn around service.
6. What about registration?  It is critically important to register your cooler for your warranty, for service information and for any safety issues that may develop! There could be some new accessories or a critical safety change that you need to be aware of. You can register your cooler by email at register@cruzincooler.info
7.  REGISTER WITH:  - NAME - ADDRESS - TELEPHONE AND EMAIL

1. I have trouble starting the gas unit, What do I do? We keep a small can of starting either handy  to make cold starting easier. All 2 cycle motors may take a few pulls to get going, but with all of our test units we have always got our coolers started. To start your cooler use the following procedure:

   a. Pump the primer bulb under the  carburetor.

   b. Move the choke leave up to choke the carburetor.

   c. Turn the throttle all the way to maximum and pull start cord.

   d. If it does not start after a few pulls you can spray a little either close to the air cleaner.

2. The electric unit does not go, what should I do? There are two fuses in these units. One in the exterior charge plate area (this may be changed to a circuit breaker) and one in the electronic controller inside the cooler where all of the wires converge. Check these first. If they are good check your battery connections. If they are good you will need to get a voltmeter to check your power at the motor and at the batteries. Ohm out the motor. If it is good your problem lies in the throttle or the controller.
3. My unit is under warranty and it won't start, what should I do? Follow the steps above first. If you sill have problems you can call our  Service Center 713-956-2665.
4. What do I do if I need parts? This is one of our biggest target areas for complete customer satisfaction and the biggest complaint from people who buy any old scooter from overseas. We will stock everything you could ever need for your cooler, all the time. See Parts.
5. What do I do if I wrecked my cooler and it needs service? We have had a few incidents with our coolers and have not had to replace or repair anything. If however you damage your cooler beyond normal repair you can ship it to our service center. We will call or email you a quote to repair or replace your cooler.

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